Effective Date: 06/01/2026
Welcome to ERUMI Aesthetics & Wellness ("ERUMI," "we," "our," or "us"). By accessing our website, scheduling an appointment, purchasing services, or otherwise engaging with our business, you agree to be bound by these Terms & Conditions. Please read them carefully.
ERUMI Aesthetics & Wellness provides aesthetic and wellness services designed to support skin health, confidence, and overall well-being.
Results from treatments vary by individual. No guarantees are made regarding specific outcomes, and individual results may differ based on factors including age, lifestyle, medical history, skin condition, and adherence to pre- and post-treatment instructions.
Information provided on our website, social media channels, consultations, and marketing materials is intended for educational and informational purposes only.
Our services are not intended to diagnose, treat, cure, or prevent any medical condition unless specifically provided under the supervision of a licensed healthcare professional.
Clients should consult their physician regarding any medical concerns before undergoing treatment.
Appointments may be booked online, by phone, or through approved scheduling platforms.
By scheduling an appointment, you agree to provide accurate and current information.
ERUMI reserves the right to decline or cancel appointments when necessary for safety, operational, or legal reasons.
Certain services may require a consultation before treatment.
Our providers reserve the right to determine whether a client is an appropriate candidate for a service and may recommend alternative treatments or postpone treatment if deemed necessary.
We respectfully request advance notice for appointment changes.
Cancellations or rescheduling requests made less than 24 hours before the appointment may be subject to a cancellation fee.
Failure to attend a scheduled appointment without notice may result in a no-show fee.
Repeated late cancellations or no-shows may require a deposit before future bookings.
Specific fees and policies may be communicated at the time of booking.
Certain services, treatment packages, or special appointments may require a deposit.
Unless otherwise stated, deposits are applied toward the scheduled service and may be forfeited if cancellation policies are not followed.
Payment is due at the time services are rendered unless otherwise agreed in writing.
We accept approved forms of payment including major credit cards, debit cards, and other payment methods offered through our payment processors.
Clients are responsible for all applicable taxes and fees.
Prepaid packages, promotional offers, memberships, and treatment plans:
Are non-transferable unless otherwise stated.
Have no cash value.
May not be redeemed for cash.
May expire according to the terms disclosed at purchase.
Unused services may not be eligible for refunds.
Due to the nature of aesthetic services:
Services already performed are non-refundable.
Treatment results cannot be guaranteed and do not qualify for refunds.
Retail product returns may be accepted at management's discretion if unopened and in original condition within the applicable return period.
Any approved refunds will be processed using the original payment method.
Clients agree to:
Provide accurate health and treatment information.
Follow all pre-treatment and post-treatment instructions.
Notify providers of any medical conditions, medications, allergies, or changes in health status.
Disclose pregnancy, recent procedures, or contraindications that may affect treatment safety.
Failure to provide accurate information may affect treatment eligibility and results.
Client photographs may only be used for educational, documentation, or marketing purposes with separate written consent.
Clients may decline photography without affecting their eligibility for treatment.
Gift certificates:
Are non-refundable.
Cannot be redeemed for cash except where required by law.
Must be presented at the time of redemption.
May not be replaced if lost or stolen.
All content on the ERUMI website, including logos, branding, text, graphics, images, videos, and other materials, is the property of ERUMI Aesthetics & Wellness and may not be copied, reproduced, distributed, or used without written permission.
To the fullest extent permitted by law, ERUMI Aesthetics & Wellness, its owners, employees, contractors, affiliates, and providers shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.
Users agree not to:
Use the website for unlawful purposes.
Attempt to gain unauthorized access to systems or data.
Disrupt website functionality.
Submit false or misleading information.
We reserve the right to restrict access for violations of these terms.
Use of our website and services is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected.
ERUMI reserves the right to modify these Terms & Conditions at any time.
Updated versions will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of the revised terms.
By providing your mobile phone number and opting in to receive SMS communications from Erumi Aesthetics LLC DBA Erumi Aesthetics & Wellness ("Erumi Aesthetics & Wellness"), you agree to receive text messages related to your relationship with our business.
Messages may include, but are not limited to:
Appointment confirmations and reminders
Consultation scheduling and follow-up communications
Service-related notifications
Account updates
Customer support communications
Order confirmations and updates
Promotional offers, discounts, events, and marketing communications (where consent has been provided)
Message frequency varies depending on your interactions with Erumi Aesthetics & Wellness and the services you request.
Message and data rates may apply according to your mobile carrier's terms and conditions. 'Carriers are not liable for delayed or undelivered messages.'
You may opt out of SMS communications at any time by replying STOP to any text message received from us. Once we receive your request, you will no longer receive SMS messages unless you provide new consent.
For assistance, reply HELP to any message or contact us directly through our website at https://www.erumiaesthetics.com/conact.
Consent to receive SMS messages is not a condition of purchasing any goods or services. By opting in, you confirm that you are the authorized user of the mobile number provided.
SMS services are available on participating U.S. carriers. Delivery is not guaranteed and may be affected by carrier availability, network conditions, or technical limitations.
Erumi Aesthetics & Wellness reserves the right to modify these SMS Terms at any time. Updated versions will be posted on our website and become effective upon posting.
You must be 18 years of age or older to use this SMS service.
These Terms & Conditions shall be governed by and interpreted under the laws of the Commonwealth of Virginia, without regard to conflict of law principles.